After 55 years as a McDonald’s franchisee, Caspers Co. knows the importance of giving customers what they want. 

“McDonald’s has always responded to the guests and what their needs are,” Vice President of Community Relations Bob Conigliaro says. “They’re not going to eat something just because we put [it] on the menu.”

For instance, McDonald’s menu evolved according to customer demand. This includes the transition to trans-fat-free cooking oil, healthy fruit smoothies, a wider variety of chicken products, oatmeal and egg white options at breakfast, premium salads and fruit and yogurt parfaits for the health-conscious. “Those will evolve,” Conigliaro says, predicting that more changes will come.

There are many logistics companies, but Legacy Transportation Services sets itself apart from others by concentrating on its relationships with clients, co-founder and President John Migliozzi says. “Excellence in client services has always been our top priority,” he says. 

“There’s a lot of people with trucks out there, but it’s how you help the clients solve their logistics and shipping challenges [that matters],” he says. “We provide comprehensive solutions.” Based in San Jose, Calif., Legacy provides transportation, warehousing, crating, mobile exhibit and rigging services. 

Times were challenging when Kevin Williamson took the reins of RJW Group from his father, Ron. The recession was in full swing when Williamson took control of the company, and one of the first things he had to do was make layoffs. However, as a result of Kevin’s leadership, things have turned around quickly, and not only has Williamson been able to hire again, but the company has grown at a rate of nearly 30 percent for each of the last three years.

Peoples Services Inc. (PSI) prides itself on combining the service level and flexibility of a small company with the size and resources of a much larger organization. “We make a personal commitment to our customers,” says Doug Sibila, president of the Canton, Ohio-based company. “We feel we can compete with large carriers because we’re flexible and nimble, but we also have the resources to see large projects through.”

Expanding capacity and inventory and the quickly escalating cost of real estate combines to make finding storage for materials and products a constant challenge for growing businesses. Toronto Trailers is dedicated to easing that process for its clients.

The company focuses on mobile storage solutions utilizing dry van trailers and containers. Although the core business of Toronto Trailers is commercial storage, the household moving and storage solution business is a big part of what the company does. While the cargo control equipment supply division is the newest facet of Toronto Trailers, it has become the fastest growing supplier of ratchet straps, load bars, moving blankets and other logistics equipment.

Shipping products is an age-old human activity, so a fresh approach is always welcome. It is that “fresh” approach that Ontario Container Transport brings to the logistics industry. “We are a one-stop solution for your logistics needs,” declares Barry Nisan, co-owner of Ontario Container Transport (OCT) with Erik Waisman. “With one phone call, the customer can get everything done. Our customers don’t need to get a container company and a separate ocean shipper. We can arrange the ocean shipping and pick up the container from the port, provide storage or warehousing and distribution – we do it all.”

When oil or natural gas is discovered, a formerly remote, unpopulated area can turn into a miniature city virtually overnight. In the past, workers had to make do with tents and other, less comfortable forms of temporary housing, and for months if not years at a time. At today’s modern work camps, however, workers have the option to spend their time in temporary structures that offer as many of the comforts of home as possible, and BCT Structures is one of the companies focused on providing them.

If there is anything people want in their meals, it is assurance that the food they are about to consume is safe to eat. United States Cold Storage (USCS) is an important part of that equation, having provided refrigerated storage services to the food industry for more than 120 years.

Voorhees, N.J.-based USCS is a refrigerated warehouse operator with 34 facilities in 12 states and a staff of more than 1,800. The company started operations in 1889 and, today, it operates as a wholly owned subsidiary of The Swire Group, based in London.

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