SAV’s operations are nimble enough to react to customers’ needs on the fly.

By Alan Dorich

When SAV Transportation Group was established nearly 30 years ago, it was formed around a single, simple philosophy. “We believed that if we could provide the highest quality of service within the industry, we’d be able to attract some of the best customers in the world,” co-owner and President Mike Abbott says.

That recipe for success has paid off for the Coon Rapids, Minn.-based company. As the organization evolved over the years, he says, SAV listened to its customers and formed a multi-dimensional service offering that addresses its clients’ continued needs.

Davis Transfer

Davis Transfer’s investments in safety have brought benefits throughout the company.

By Alan Dorich

Davis Transfer Co. Inc. always provides its top level of service to customers, Director of Safety Brittany Britt says. “That includes working with the best drivers, making sure we get our freight delivered on time, and getting everything there safely,” she says.

Carnesville, Ga.-based Davis Transfer specializes in general truckload, emergency and expedited truckload services. “We’ve been in business almost 60 years,” she says, noting that the company is family owned.

She credits Davis Transfer’s success to its people- drivers, maintenance personnel, and office personnel. “Everyone goes above and beyond the call of duty to make sure we’re growing every day.”

delaware express

Delaware Express embraces the newest technology to build on more than 80 years of customer service expertise.
By Chris Petersen

Delaware Express has been serving customers with bulk material hauling for more than 80 years, but that doesn’t mean the company still does business the same way it did in 1935. Although he says the company hasn’t been as aggressive in its growth as many of its competitors, President Robert Winther says Delaware Express has adapted to the changing nature of the industry in a smart, controlled manner. That, combined with the company’s strong family ties and dedication to old-school customer service, has formed the foundation of Delaware Express’ success for now and well into the future.

Originally founded as a hauler of feed and fertilizer for the local farming community, Delaware Express eventually transitioned to haul plastic and liquid latex along with other non-hazardous bulk materials. Today, non-hazardous bulk materials continue to make up the majority of the company’s work, although Delaware Express also has a smaller presence in hauling food-grade materials for a number of breweries on the East Coast. “Our bread and butter really is large petrochemical companies,” Vice President of Technology Bryan Winther says.

Although Delaware Express faces some fierce competition in the Eastern United States, the company has continued to focus on the things that have made it successful while also adapting to the newest trends in technology. While many of its competitors focus on competing solely with rates, Delaware Express adheres to the belief that providing the best possible service will always lead to success.

Allied Trucking

The Allied Trucking family of companies plays a major role in many of the state’s largest public road and civil projects.

By Jim Harris

If there’s a major road project in Florida, there’s a good chance you will see Allied Trucking handling the transportation of the materials used in its construction.

“Construction is our biggest market, hands down; when there have been construction sites in our area, chances are we’ve had trucks there,” says Alejandro Cusco, vice president of business development for the Hialeah Gardens, Fla.-based truck broker.

The company counts on a fleet of more than 600 trucks to haul topsoil, asphalt, stone, rock, sand and other materials to projects, including those overseen by the Florida Department of Transportation. With offices located in Miami, Orlando, Tampa, Palm Beach and Naples, the group of companies has the capability to broker trucks from independent operators serving most of the state, Cusco says.

Venture 2 D3S 7318b
Venture Logistics provides a full suite of services to customers across the United States, Canada and Mexico.

By Stephanie Crets

Venture Logistics prides itself on the ability to offer its customers absolutely everything – not just transportation of its goods. The company can optimize a customer’s entire network and provide supply chain solutions, warehousing and distribution, rail services and final delivery with its own asset base of trucks, trailers and drivers. “Very few companies can do that,” President Greg Eddy says.

With 1,000 trucks and 3,000 trailers to use to serve its customer base, Venture Logistics services the United States, Mexico and Canada with driver terminals in major cities such as Indianapolis, Chicago, St. Louis and Atlanta. It serves the paper goods, automotive, food products and general commodity products industries.

The company thinks of the trucks and trailers in its fleet as its assets. “It’s very important in the asset world to provide great assets to customers,” Eddy notes. Venture Logistics reinvests much of its profits back into its assets because trucks and trailers need constant updating to maintain safety for its drivers and consistency for its customers.

“Our customers are very important,” Eddy says. “That relationship is based on doing what we say we’ll do and living up to the expectation. That starts the relationship and you maintain it with good face-to-face transparency.”

Tranco trucks

Expanding capabilities and facilities along with a cultural commitment to customer service are fueling the growth of Tranco Logistics.

By Eric Slack

Based in Chattanooga, Tenn., Tranco Logistics is a full service 3PL company offering transportation, 3PL warehousing, distribution supply chain management and real estate services to businesses of all types. The company has grown its presence thanks to its commitment to customer service and best practices that help its clients to succeed.

Founded by twin brothers Bruce Trantham and Byron Trantham, Tranco was built by a family with a legacy in the transportation business. That expertise has been put to good use as Tranco has evolved and expanded its services to meet customer needs. Tranco wants to help its clients grow by being as valuable as possible to them, aiming to build long-term relationships.

“We’ve been in business for 21 years as of this October,” CEO Bruce Trantham says. “We grew up in the transportation business, and Tranco has grown from a grassroots, bootstrap start-up with a small 5,000-square-foot warehouse and a single pickup truck. We’ve focused on steady growth, and we’ve been buying property since 2008. We now have about 1 million square feet of warehouse space at five different locations in Chattanooga, as well as about 110 trucks and 300 trailers.”

Full Services
Tranco can fulfill its clients' transportation needs by offering reduced cost through its quantity buying power, and it can also provide customers with a dedicated fleet. Its transportation services can be provided from a one-time delivery to an everyday service, and it can provide customers with logistics engineering support for their current fleets.

As for freight management, Tranco understands how to make sure loads are moved efficiently from place to place. The company can provide exceptional service and competitive rates. It assumes payments to carriers and handles any issues that may arise with carriers. Tranco makes sure loads arrive on time, as it understands that customers can’t afford errors or delays.

In the warehousing sphere, Tranco has the space to serve, and its dedicated warehousing workforce makes sure products are managed efficiently and cost effectively. It can also provide cross-dock services, customized supply chain solutions, security, JIT plant support and more.

Tranco works with clients in many different industries. The automotive vertical is one of the most significant markets, as Volkswagen built a plant in the Chattanooga area in the last 10 years, which Trantham says has been great for the region. Other big markets include carpeting, appliances, paper, chemical and serving e-commerce companies. For every customer, Tranco understands the importance of following through on its promises.

“Many companies talk about service, but we are truly service oriented,” Trantham says. “Our mentality has always been to do whatever it takes.”

Indeed, Tranco is constantly seeking to learn. The company trains its people and looks to stay on the cutting edge of best practices so it can offer the best solutions to clients’ supply chains. One of the ways it has been expanding its solutions has been building its brokerage services.

“That helps clients and ourselves, as you can never have enough assets on your own,” Trantham says. “Having our own assets along with brokerage services is key. We are always looking to make sure we are improving: working on new transportation management systems, warehouse management systems, and helping customers with improved communication and real-time information on trucks, loads and materials in the warehouse.”

Ongoing Expansion
Over the next five years, Tranco remains committed to growth. It plans to spread out in the south and move out of the region to have facilities in other parts of the country. “Right now, we are working on plans to open up another office,” Trantham says. “We just opened one in Nashville, and we are opening agencies and offices around the country. Additionally, we are looking to buy and lease more space to expand our warehousing capacity.”  

Other investments have focused on expanding assets and improving technology. Tranco recently put a lot of resources into new software, and Trantham says evolving safety regulations will continue to drive software investment.

“We are also investing into our people because we strive to have a low level of turnover when compared to the competition,” Trantham says. “We know there is a driver shortage and that will be an ongoing issue, but we believe that having good recruiters and HR staff, paying drivers well and giving them incentives helps to make sure that we have less turnover.”

Over the course of many years in business, Tranco has always believed that once it gets a customer, its robust customer service level would help the company to keep that customer. This is still what drives Tranco every day, getting out and servicing the customer the right way. That is how Tranco believes it has built its business, and that is how the company plans to continue building its business.

“There are a lot of growth opportunities, and our biggest obstacle isn’t whether or not we can grow,” Trantham says. “The challenge is determining how to grow. There are a lot of opportunities, and we are pursuing them to the best of our ability. We are lucky and have been blessed to get good opportunities, and we work hard to achieve our goals. Chattanooga is a transportation hub with a lot of competition in our area for transportation, warehousing and brokerage services. We’ve seen many competitors come and go, and we’ve been able to persevere and succeed because of our quality.”
Headquarters: Chattanooga, Tenn.
Employees: 160
Specialty: Transportation, warehousing and freight management, including JIT plant support

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